Solutions International real estate
The WhatsApp inbox for international property.
Overseas buyers text before they ever call. Route every enquiry to an agent with an owner and a clock on it, instead of hoping somebody picks it up.
Sound familiar?
What this looks like today
- 1
Speed decides who wins the buyer
An overseas enquiry that waits four hours is an enquiry somebody else answered. Nobody currently measures how long yours wait.
- 2
Enquiries land on personal numbers
Agents put their own WhatsApp on the listing. The brokerage never sees the pipeline and loses it entirely when the agent moves.
- 3
Buyers ask in their own time zone
Messages arrive overnight with photo requests and questions about financing, and get answered whenever somebody happens to look.
- 4
No handover on a live deal
An agent on vacation means a buyer mid-negotiation talking to nobody.
What changes
One inbox, and a record that stays.
Every enquiry gets an owner immediately
Assignment and routing mean a new buyer is somebody’s job within minutes, not whenever it is noticed.
Response time becomes a number
First response time per agent, per line — the metric that decides who wins buyers, finally visible.
The brokerage keeps the pipeline
Enquiries land on a business line inside a shared inbox, so the relationship and the history belong to the firm.
Full context on every listing thread
Photos, floor plans, offers and notes stay on the buyer’s thread and are searchable by property or buyer name.
A day in the inbox
An enquiry at 4am
A buyer in the Gulf asks about a listing overnight. It is auto-assigned to the agent covering that portfolio, who answers first thing with the full thread — previous viewings, price discussion, a colleague’s note — already in front of them.
The conversation below is illustrative — it is the real product interface, with an example thread in it.
Pricing
Put the whole desk in it. Same price.
Team members are unlimited on both plans, so every person who answers customers can be in the inbox without changing what you pay.
Starter
$19 /month
For a team running one line.
- Unlimited team members
- Shared inbox across your whole team
- Assignment and ownership
- Private notes and @mentions
- Labels, canned replies and search
- Full history sync on connect
Pro
$49 /month
For a desk with real volume.
- Unlimited team members
- Everything in Starter, plus:
- Tickets, SLA clock and ticket board
- Deals, pipeline and contact import
- Automation rules and routing
- Analytics, exports and AI summaries
- Roles and granular permissions
Questions
International real estate — questions
Can each agent still have their own line?
Yes. Connect several numbers into one inbox and reply from whichever line the buyer contacted — the difference is that the brokerage can see all of it.
How fast can we route a new enquiry?
Rules can assign incoming conversations as they arrive, by label or round-robin across agents who are on shift.
Does the buyer know they are talking to a shared inbox?
No. They see messages from your business number as normal. Agent attribution is internal only.
Stop running your best channel off a phone in a drawer.
Connect your first number in five minutes. Keep the number, keep the history, and finally see the whole thing.
No credit card required.