Product Voice note transcription
Voice notes, turned into something you can search.
Customers send voice notes because they are faster to record. They are far slower to consume — and completely invisible to search. Transcription fixes both.
Why it exists
The most under-rated problem on WhatsApp
A two-minute voice note takes two minutes to hear and cannot be skimmed. Multiply that across a busy day and a real part of the working day is spent listening. Worse, the content is invisible: search will never find a price agreed in a voice note, so the detail is effectively lost the moment it scrolls away.
Transcribing on arrival turns audio into text you can skim in seconds, and into a record search can reach months later. Clinics, importers and freight desks — where the substance often arrives as audio — notice this one first.
What you get
In the product today.
Automatic on arrival
Voice notes are transcribed as they sync. Nothing to click.
Attached to the message
The text sits with the audio in the thread — read it, or play the original.
Fully searchable
Transcripts are indexed with everything else, so a supplier’s spoken price is findable by product code.
Included in AI summaries
A thread summary covers what was said aloud as well as what was typed.
Skim a backlog fast
Coming back to a busy inbox, you read the morning instead of listening to it.
Applies to synced history too
Voice notes already in your history are processed, not just new ones.
When you would use it
Situations this is for
- A patient sends a two-minute voice note describing their history.
- A supplier revises a price by voice, two weeks before shipment.
- You come back to forty unread messages and need to read, not listen.
Questions
Voice note transcription — questions
How accurate is it?
Good on clear speech in common languages, less reliable with heavy background noise, crosstalk or strong dialect. The original audio is always kept, so you can listen whenever the text looks doubtful.
Which languages?
The major languages your customers are likely to use are handled. Mixed-language speech within a single note is the hardest case.
Is my audio used to train models?
No. Audio is processed to produce your transcript and nothing more. See the security page for how conversation data is handled.
Stop running your best channel off a phone in a drawer.
Connect your first number in five minutes. Keep the number, keep the history, and finally see the whole thing.
No credit card required.